Privacy Policy

Last updated: 2026-01-21

1. Introduction

At 1KHZ (“we,” “us,” “our”), we place a high priority on protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website https://1khz.ca, use our services, or purchase our software applications (the “Site”).

This policy complies with applicable laws, including:

  • the Act respecting the protection of personal information in the private sector (Quebec – Law 25);

  • PIPEDA (Personal Information Protection and Electronic Documents Act – Canada).

2. Personal Information Collected

a) Information provided voluntarily

We may collect the following information when you:

  • contact us via a form or by email;

  • create a user account;

  • purchase an application or a service.

Possible information includes:

  • First and last name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Billing address

  • User account–related information

  • Content of communications

b) Payment-related information

When purchasing an application or software:

  • Payments are processed by secure third-party providers (e.g., Stripe, PayPal, or equivalent);

  • 1KHZ does not store complete banking or credit card information (card number, CVC, etc.).

We only receive the transaction information necessary to process the purchase, such as:

  • Payment confirmation

  • Amount

  • Date

  • Transaction ID

c) Automatically collected information

When you browse the Site, we may automatically collect:

  • IP address

  • Browser and device type

  • Pages visited

  • Visit duration

  • Performance and usage data

This information is collected through:

  • cookies;

  • analytics tools (e.g., Google Analytics or equivalent).

3. Use of Personal Information

Personal information is used to:

  • provide, manage, and improve our services and applications;

  • process purchases and deliver software;

  • create and manage user accounts;

  • provide technical support;

  • communicate with you;

  • analyze Site usage;

  • ensure security and prevent fraud;

  • comply with legal obligations.

4. Cookies and Similar Technologies

a) Types of cookies used

The Site may use the following types of cookies:

Essential cookies
Required for the proper functioning of the Site (security, navigation, payments).

Analytical cookies
Used to understand how the Site is used (e.g., Google Analytics).

Functional cookies
Enhance the user experience (preferences, language, login).

b) Cookie consent (Law 25)

In accordance with Law 25:

  • non-essential cookies are used only after obtaining your consent;

  • a consent banner is displayed during your first visit;

  • you may modify or withdraw your consent at any time.

5. Google Analytics and Third-Party Tools

We use third-party analytics tools (e.g., Google Analytics) to:

  • measure Site traffic;

  • understand user behavior;

  • improve our services.

These tools may collect data and transfer it outside of Canada. Service providers are required to comply with appropriate data protection standards.

6. Sharing of Personal Information

We do not sell or rent your personal information.

Personal information may be shared only with:

  • service providers (hosting, payments, analytics, email services);

  • legal authorities when required by law.

These partners have access only to the information necessary to perform their services.

7. Retention of Information

Personal information is retained:

  • for as long as necessary to fulfill the purposes for which it was collected;

  • in accordance with legal, tax, and contractual requirements.

Outdated or unnecessary data is securely deleted or anonymized.

8. Security of Information

We implement reasonable security measures, including:

  • secure hosting;

  • encrypted communications (HTTPS/SSL);

  • restricted access to personal information;

  • backups and technical safeguards.

Despite these measures, no system is completely risk-free.

9. Your Rights

In accordance with applicable laws, you have the right to:

  • access your personal information;

  • request corrections;

  • withdraw your consent (where applicable);

  • request the deletion of certain data.

To exercise these rights, please contact us using the information below.

10. Person in Charge of Personal Information Protection

In accordance with Law 25, the person responsible is:

Matthieu Nantel
Person in Charge of Personal Information Protection
Email: info@1khz.ca

11. Transfers Outside Quebec / Canada

Some service providers may be located outside Quebec or Canada. In such cases:

  • contractual and technical safeguards are implemented;

  • an adequate level of data protection is required.

12. Changes to This Policy

This Privacy Policy may be updated at any time. The most recent version will always be available on the Site with the updated date.

13. Contact Us

1KHZ
Montreal, Quebec, Canada
Email: info@1khz.ca
Website: https://1khz.ca